What implementation services does Hawthorn Suites By Wyndham provide as part of its services?
Hawthorn_Suites_By_Wyndham Franchise · 2025 FDDAnswer from 2025 FDD Document
until such notice is given and the 30-day period shall have elapsed without agreement on modifying the Approved Plans. If either party then decides to terminate this Agreement, you will pay, if then not paid, and we will retain, the full Initial Fee. Provided that we determine in our reasonable discretion that continuation of the project using the Approved Plans or any modification of the Approved Plans is not commercially feasible then Liquidated Damages shall not be owed.
2. INTEGRATION AND MANDATORY SUPPORT SERVICES AND FEES.
2.1 Integration Services. We will provide training through various on-line courses on subjects such as quality assurance, housekeeping, preventative maintenance, customer service, and the
request for proposal process. A member of our field team will also assist with property operations topics including Systems Standards and use of the Chain's intranet site. These services are provided as part of the Initial Fee required in Section 6.
2.2 Mandatory Support Services and Fees. We will arrange for our preferred photography provider to take digital photographs of the Facility in accordance with System Standards for use on our Chain Websites, third-party travel websites and various marketing media and such photographs will be owned by us. You will pay $2,750 for the required photo package; you may incur additional costs based on the number of room types and amenities at the Facility. We will provide general manager certification training for your general manager as set forth in Section 4.1 of the Agreement if he/she completes the training by the deadline set forth in Section 4.1. The tuition for this mandat
Source: Item 22 — CONTRACTS (FDD page 92)
What This Means (2025 FDD)
According to the 2025 Hawthorn Suites By Wyndham Franchise Disclosure Document, franchisees receive several integration services. Hawthorn Suites By Wyndham provides online training courses covering quality assurance, housekeeping, preventative maintenance, and customer service. Additionally, a field team member will assist with property operations, including System Standards and using the Chain's intranet site. These services are included as part of the initial franchise fee.
Hawthorn Suites By Wyndham also arranges for a preferred photography provider to take digital photos of the franchisee's facility, ensuring they meet System Standards for use on Chain Websites, third-party travel websites, and various marketing media. The franchisee pays $2,750 for this required photo package, but may incur additional costs depending on the number of room types and amenities at the Facility. These photos become the property of Hawthorn Suites By Wyndham.
Furthermore, Hawthorn Suites By Wyndham provides general manager certification training, with tuition currently at $2,250, and Opening Training for the franchisee's staff at the facility. The on-site staff training lasts between one and five days, costing between $750 and $3,750, depending on the room count. Hawthorn Suites By Wyndham also offers a comprehensive curriculum of hotel operations training, with ongoing learning and development support costing $1,200 per year for the entire hotel team. The franchisee is responsible for travel, lodging, and meal expenses for these trainings.