When must a Hawthorn Suites By Wyndham franchisee pay the Reinspection Fee?
Hawthorn_Suites_By_Wyndham Franchise · 2025 FDDAnswer from 2025 FDD Document
F. Other Fees, Commissions and Charges
Source: Item 22 — CONTRACTS (FDD page 92)
What This Means (2025 FDD)
Based on the 2025 Hawthorn Suites By Wyndham Franchise Disclosure Document, the circumstances under which a franchisee must pay a Reinspection Fee are not explicitly detailed in the provided excerpts. However, the document does mention other fees that may be incurred under specific circumstances.
Specifically, the FDD mentions fees such as the Loyalty Program Charge, Customer Care Costs, Wyndham Response Fees, Best Rate Guarantee Processing Fee, and a Reconnection Fee. These fees are charged when franchisees do not meet certain brand standards or requirements, such as failing to resolve guest complaints, receiving negative online reviews, or needing to have their Central Reservation System service restored.
To fully understand when a Reinspection Fee is applicable, a prospective Hawthorn Suites By Wyndham franchisee should consult the System Standards Manual, which is referenced throughout Item 22 of the FDD. Additionally, they should ask the franchisor directly about the specific conditions that trigger a Reinspection Fee, its amount, and how it is assessed. This information is crucial for understanding the full scope of potential costs and obligations under the franchise agreement.