Can Hawthorn Suites By Wyndham change my access credentials?
Hawthorn_Suites_By_Wyndham Franchise · 2025 FDDAnswer from 2025 FDD Document
- 3.5 Access Credentials. We, directly or indirectly, may provide Access Credentials to you.
We may, from time to time and in our sole discretion, change or require you to change your Access Credentials.
You must follow all security procedures and protocols that we may from time to time establish or modify.
You shall not permit the Products and/or Services to be accessed in violation of the security procedures and protocols asset forth herein or as we may otherwise establish.
You shall safeguard any Access Credentials that we provide to you as a trade secret, and shall reveal such information only to Permitted Users on a need-to-know basis.
You shall immediately inform us if you have knowledge or a reasonable basis to believe that your Access Credentials have been lost, stolen, misappropriated or compromised in any way or manner, and you shall strictly follow our instructions regarding any replacement Access Credentials.
You shall be responsible for all access or use through your AccessCredentials.
Source: Item 22 — CONTRACTS (FDD page 92)
What This Means (2025 FDD)
According to Hawthorn Suites By Wyndham's 2025 Franchise Disclosure Document, Hawthorn Suites By Wyndham has the authority to change a franchisee's access credentials. The FDD states that Hawthorn Suites By Wyndham, either directly or indirectly, may provide access credentials to the franchisee. Furthermore, Hawthorn Suites By Wyndham retains the right to modify or require the franchisee to change these access credentials at any time, at their sole discretion.
This means that as a Hawthorn Suites By Wyndham franchisee, you must be prepared to adapt to changes in usernames, passwords, or other security measures implemented by the franchisor. This condition is in place to ensure the security and integrity of the system. Franchisees must adhere to all security procedures and protocols established or modified by Hawthorn Suites By Wyndham.
The franchisee is responsible for safeguarding these access credentials as trade secrets, sharing them only with authorized users on a need-to-know basis. If a franchisee suspects that their access credentials have been compromised, they must immediately inform Hawthorn Suites By Wyndham and follow their instructions for obtaining replacement credentials. Ultimately, the franchisee is liable for all access and use of the system through their assigned access credentials.