Under what circumstances does Hawaiian Bros Island Grill charge a fee for additional training?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
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| (1) | (2) | (3) | (4) |
|---|---|---|---|
| Type of fee (1) | Amount | Due Date | Remarks reimburse us for the costs we incur to defend such claims. |
| Insurance | Our actual costs | Upon demand | Item 8 discusses the insurance you are required to maintain. If you fail to maintain the required insurance coverages, we have the right (but not the obligation) to obtain insurance coverage on your behalf and require that you reimburse us for our costs upon demand. |
| Product and Service | Amount will vary with the circumstances | As incurred | You must purchase your supply of proprietary products from our designated supplier. Item 8 discusses product and service purchases. |
| Purchases | |||
| Annual Convention | Registration fee, plus your expenses No registration fee has been established at this time. | Not more than annually; fee due upon registration; expenses as incurred | We may hold a franchisee convention no more frequently than annually. If we hold a franchisee convention, you are required to attend and pay the registration fee for the convention. You must also pay your expenses, including travel, lodging, meals, and employee wages, if applicable. |
| Interest | 1.5% per month or the highest rate allowed by applicable law, whichever is less | Upon demand | We have the right to charge interest on any payments you owe us or our affiliates if you do not pay the amount owed within 5 business days after the payment is due. |
| Late Fee for report of | $250 per | As incurred | This fee will be deducted via EFT at the same time as the estimated Royalty Fee and Ad Fund Fee are deducted from your designated bank account. |
| Gross Sales | occurrence | ||
| Guest Complaint | Amount will vary with the circumstances | Upon demand | If we receive a customer complaint relating to an experience at your Restaurant, we may compensate the guest as we determine appropriate and you must reimburse us for the retail value of the compensation provided. |
| Chargeback | |||
| Additional copies of | Currently, $25 | Upon demand | We have the right to charge you a reasonable fee for additional copies of the Operations Manual or training materials |
| Operations Manual or | |||
| Training M |
Source: Item 6 — OTHER FEES (FDD pages 16–23)
What This Means (2025 FDD)
According to the 2025 Hawaiian Bros Island Grill FDD, franchisees may incur a fee for additional copies of the Operations Manual or training materials. The fee is currently $25, and it is due upon demand. This means that if a franchisee requires extra copies of these documents beyond what is initially provided, Hawaiian Bros Island Grill has the right to charge this fee.
This policy is fairly standard in franchising, as franchisors need to control the distribution of their proprietary information and ensure that only authorized personnel have access to it. By charging a fee for additional copies, Hawaiian Bros Island Grill can discourage unauthorized duplication and maintain the integrity of its training programs and operational guidelines.
For a prospective Hawaiian Bros Island Grill franchisee, this means that it's important to carefully manage the initial set of training materials and Operations Manuals provided. If additional copies are needed due to loss or damage, the franchisee should be prepared to pay the $25 fee. This is a relatively minor cost, but it's a good example of the various fees that can arise during the course of operating a franchise.