Is there a geographic limit to where Hawaiian Bros Island Grill Gift Cards can be redeemed?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
WHEREAS, GIFTCO is in the business of selling Gift Cards (as defined below) and providing related Gift Card management services;
WHEREAS, GIFTCO operates a gift card program pursuant to which customers of Hawaiian Bros Island Grill restaurants ("Restaurants") may purchase and redeem Gift Cards at participating Restaurants (the "Gift Card Program"); and
WHEREAS, PARTICIPANT desires to participate in the Gift Card Program and use the services of GIFTCO in connection with the conduct of its business activities related to the Gift Card Program on the terms and conditions set forth herein.
Accordingly, PARTICIPANT agrees that it will be bound by and comply with the provisions of any Confidentiality Obligations to the same extent as if PARTICIPANT were a party to such agreements.
-
- Issuer.
The parties recognize and agree that GIFTCO is the issuer and obligated for the value of all Gift Cards and that PARTICIPANT is merely acting as agent of GIFTCO for selling and redeeming Gift Cards.
-
- Indemnity.
PARTICIPANT agrees to indemnify, defend and hold harmless GIFTCO from and against any and all damages, losses, liabilities, claims, or causes of action (including attorneys' fees incurred in the enforcement of this indemnification) (collectively, "Losses") arising out of or related to the offer, sale, redemption or any use of Gift Cards at
Source: Item 23 — RECEIPTS (FDD pages 77–262)
What This Means (2025 FDD)
According to the 2025 Hawaiian Bros Island Grill Franchise Disclosure Document, Hawaiian Bros Island Grill restaurants participate in a Gift Card Program managed by GIFTCO, where customers can purchase and redeem gift cards at participating restaurants. The document states that the franchisee is acting as an agent of GIFTCO for selling and redeeming Gift Cards. The franchisee must indemnify GIFTCO against losses arising from the use of Gift Cards at restaurants operated by the franchisee.
While the FDD excerpt confirms the existence of a gift card program, it does not specify any geographic limitations on where Hawaiian Bros Island Grill gift cards can be redeemed. The agreement between GIFTCO and the franchisee (referred to as PARTICIPANT) focuses on the responsibilities and liabilities associated with the Gift Card Program.
Prospective franchisees should directly ask Hawaiian Bros Island Grill about any restrictions on gift card redemption, such as whether they are valid only at specific locations, within a certain region, or nationwide. Understanding these limitations is essential for managing customer expectations and ensuring smooth operations.