Can Hawaiian Bros Island Grill require supplemental, refresher training or recertification examination?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
- (3) Franchisee will send its Designated Principal and any other Controlling Principal that we require, the General Manager and Franchisee's Executive Management to the training program described in Section 6(a)(5).
The General Manager and at least one other member of Franchisee's Executive Management must complete Company's training program (including all training hours) with a passing grade before the Franchised Restaurant may open for business.
Source: Item 23 — RECEIPTS (FDD pages 77–262)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Hawaiian Bros Island Grill requires its Designated Principal, any Controlling Principal, the General Manager, and the Executive Management to attend the initial training program. The General Manager and at least one other member of the Executive Management must pass the training before the restaurant opens.
However, the FDD excerpts do not explicitly state whether Hawaiian Bros Island Grill can mandate supplemental, refresher training, or recertification examinations beyond the initial training program. The agreement does state that Hawaiian Bros Island Grill can modify the Operations Manual, which could potentially include changes to training requirements.
A prospective franchisee should ask Hawaiian Bros Island Grill about the possibility of required refresher training or recertification, the circumstances under which it might be required, and any associated costs.