Does Hawaiian Bros Island Grill provide any assurance that a franchisee will achieve the same sales as some of its restaurants?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
Some Restaurants have sold this amount. Your individual results may differ. There is no assurance that you'll sell as much.
Written substantiation for the above financial performance representation will be made available to you upon reasonable request. Other than the financial performance representation above, we do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the franchisor's management by contacting Grant Kreutzer, VP, Franchise Development, at 720 Main Street, Kansas City MO 64105, (720) 320-4898, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 67–73)
What This Means (2025 FDD)
According to Hawaiian Bros Island Grill's 2025 Franchise Disclosure Document, the company provides no assurance that a franchisee will achieve the same sales as some of its restaurants. While some Hawaiian Bros Island Grill restaurants have attained certain sales levels, the FDD explicitly states that individual results may vary.
The disclosure emphasizes that a franchisee's financial outcome can be influenced by various factors. These factors include the restaurant's geographic location, its size, the level of market competition, and the effectiveness of advertising and marketing efforts. Market conditions, weather, and local public health regulations can also play a significant role in a restaurant's financial performance.
Hawaiian Bros Island Grill does provide historical gross sales data for certain company-operated and franchise-operated restaurants. This data is presented for informational purposes, but it should not be interpreted as a guarantee of future performance. The FDD also states that, other than the financial performance representation provided, Hawaiian Bros Island Grill does not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. Prospective franchisees are cautioned against relying on any financial performance information not included in Item 19 of the FDD and are encouraged to report any unauthorized representations to the franchisor and regulatory agencies.