What point of sale system does Hawaiian Bros Island Grill require franchisees to use?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
- (b) Company requires that all Hawaiian Bros Restaurants install and maintain a computerbased Information System that permits communication between Company and Hawaiian Bros Restaurant franchisees. The Information System may involve or include an Intranet network that Company designs
and administers for the System. Franchisee acknowledges that this Section 5 obligates Franchisee to install the type and capacity of computer, POS cash register, modem and peripheral equipment, telephone system and audio/visual and any other equipment Company designates and to participate in the Information System in accordance with Standards, protocols, terms and procedures Company includes in the Operations Manual or any supplements or changes to the Operations Manual, which may require the use of Company's approved or designated service providers. Franchisee further agrees to install additions, substitutions and upgrades to the hardware, software, and other items in the Information System as modified from time to time through the Operations Manual.
Source: Item 23 — RECEIPTS (FDD pages 77–262)
What This Means (2025 FDD)
According to the 2025 Hawaiian Bros Island Grill Franchise Disclosure Document, franchisees must install and maintain a computer-based Information System. This system facilitates communication between Hawaiian Bros Island Grill and its franchisees. The Information System may include an Intranet network designed and administered by Hawaiian Bros Island Grill for the System.
The Information System includes the type and capacity of computer, POS cash register, modem and peripheral equipment, telephone system and audio/visual and any other equipment Hawaiian Bros Island Grill designates. Franchisees must participate in the Information System according to the standards, protocols, terms, and procedures outlined in the Operations Manual, which may require using Hawaiian Bros Island Grill's approved or designated service providers.
Furthermore, franchisees are obligated to install additions, substitutions, and upgrades to the hardware, software, and other items within the Information System as modified periodically through the Operations Manual. This ensures that all Hawaiian Bros Island Grill locations operate on a unified and up-to-date technology platform, allowing for efficient data management and communication across the franchise network.