Does the definition of 'Catering' for Hawaiian Bros Island Grill include on-site setup and cleanup?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
Delivery Service means the delivery, directly by Developer or indirectly through a third party delivery service, of food and beverages in prepackaged portions to residential customers. Delivery service does not include on-site set up, food service, or clean up.
Source: Item 23 — RECEIPTS (FDD pages 77–262)
What This Means (2025 FDD)
According to the 2025 Hawaiian Bros Island Grill Franchise Disclosure Document, the definition of 'Delivery Service' specifically excludes on-site setup, food service, or cleanup. While this excerpt defines 'Delivery Service' and not 'Catering', it is reasonable to infer that 'Catering' may have a similar exclusion.
However, the FDD excerpt does not explicitly define what 'Catering' includes or excludes. This means that prospective franchisees need to seek clarification from Hawaiian Bros Island Grill regarding the specific services expected within their catering operations. Understanding the scope of catering services is crucial for planning staffing, equipment, and logistics.
To gain a comprehensive understanding, a potential Hawaiian Bros Island Grill franchisee should ask the franchisor for a detailed definition of 'Catering' as it applies to their franchise agreement. This definition should clarify whether on-site setup, food service, or cleanup are part of the franchisee's responsibilities when providing catering services. This information is essential for making informed business decisions and ensuring smooth operations.