factual

How does Hawaiian Bros Island Grill define 'Gross Sales' for the purpose of determining fees?

Hawaiian_Bros_Island_Grill Franchise · 2025 FDD

Answer from 2025 FDD Document

For purposes of determining the fees to be paid under the Franchise Agreement, "Gross Sales" means the aggregate revenues or other consideration you receive from the sale of products and services through operation of your Restaurant (including sales of food, beverages, and tangible property of every kind and nature, promotional or otherwise, and sales of food and beverage to employees), whether for cash, credit, or any other means of payment, from all services performed from or at your Restaurant, and from all orders taken or received at your Restaurant, regardless of where such orders are filled (including revenue from direct delivery, catering and/or delivery services through third parties), less (i) applicable sales taxes you collect and remit to the appropriate tax authority, and (ii) revenue you derive from selling or issuing Hawaiian Bros Island Grill gift or loyalty cards (although revenue you derive from selling products and services to customers using those cards for payment is included in Gross Sales). Gross Sales will not be reduced by any deductions for cash shortages incurred in connection with the transaction of business with customers or theft or fees that you owe to third party delivery or catering service providers with respect to a sale. Gross Sales do not include the amount of discounts given to customers (including employees) from the purchase price for products and services, whether through promotions, the acceptance of coupons originally issued for no consideration, or other discount.

We may authorize certain other items to be excluded from Gross Sales. We have the right to revoke or withdraw any exclusion at any time. See Note 1 for specific information about the EFT to be withdrawn from your bank account for payment of the Royalty Fee. If any state imposes a sales or other tax on the Royalty Fee, we will collect this tax from you.

Source: Item 6 — OTHER FEES (FDD pages 16–23)

What This Means (2025 FDD)

According to Hawaiian Bros Island Grill's 2025 Franchise Disclosure Document, Gross Sales are used to calculate fees, such as the royalty fee. Hawaiian Bros Island Grill defines 'Gross Sales' as the total revenue a franchisee receives from their restaurant. This includes all sales of food, beverages, and any tangible property, regardless of whether the payment is made in cash, credit, or any other form. Gross Sales also encompass revenue from all services performed at the restaurant and all orders taken at the restaurant, irrespective of where the orders are fulfilled. This includes revenue from direct delivery, catering, and delivery services through third parties.

However, there are some exclusions to the Gross Sales calculation. Franchisees can deduct applicable sales taxes that they collect and remit to the appropriate tax authority. Additionally, revenue derived from selling or issuing Hawaiian Bros Island Grill gift or loyalty cards is excluded, although revenue from products and services purchased using these cards is included.

Importantly, Gross Sales are not reduced by deductions for cash shortages, theft, or fees owed to third-party delivery or catering services. Furthermore, the amount of discounts given to customers, including employees, is not included in Gross Sales. Hawaiian Bros Island Grill retains the right to authorize other exclusions from Gross Sales and to revoke or withdraw any exclusion at any time. Franchisees should be aware of these specific inclusions and exclusions as they directly impact the calculation of fees owed to Hawaiian Bros Island Grill.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.