What costs are Hawaiian Bros Island Grill franchisees responsible for regarding supplemental training?
Hawaiian_Bros_Island_Grill Franchise · 2025 FDDAnswer from 2025 FDD Document
isee operates, the number of certified trainers Franchisee employs, and whether or not Franchisee is required to maintain a certified training restaurant under Company's then-current new Hawaiian Bros Restaurant opening assistance program.
- (b) Operational Assistance. Company will provide the following services and assistance to Franchisee after the Franchised Restaurant opens:
- (1) A portion of Company's new Hawaiian Bros Restaurant opening assistance described in Section 6(a)(7) above may be provided after the Franchised Restaurant opens.
- (2) Company will make available to Franchisee training programs and seminars and other related activities as Company may conduct for its franchisees generally, which may be mandatory for Franchisee, its General Manager, Executive Management and other location personnel and may require payment of a fee.
Source: Item 23 — RECEIPTS (FDD pages 77–262)
What This Means (2025 FDD)
According to Hawaiian Bros Island Grill's 2025 Franchise Disclosure Document, franchisees may need to participate in additional training programs and seminars, which might be mandatory for the franchisee, their General Manager, Executive Management, and other location personnel. These training programs may require payment of a fee.
If a Hawaiian Bros Island Grill franchisee requests additional on-site training at their restaurant, they must pay the company's hourly training fee for each trainer. Furthermore, the franchisee is responsible for reimbursing Hawaiian Bros Island Grill for all costs and expenses incurred in connection with providing such additional training.
These reimbursable expenses include, but are not limited to, the cost of travel, lodging, car rental, and a per diem allowance for meals and travel incidentals for the trainers. This means that franchisees need to budget not only for the direct training fees but also for all associated travel and accommodation costs for the trainers providing the supplemental on-site training.