Under what conditions will Hardees provide assistance in opening the franchised restaurant?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
ion. These drawings and plans must be submitted to, and their use approved by, HR prior to the commencement of work. Franchisee shall complete the required modernization within the time reasonably specified by HR in its written notice.
- D. HR has the right, in its sole discretion, to waive, defer or permit variations from the standards of the System or the applicable agreement to any franchisee or prospective franchisee based on the peculiarities of a particular site, existing building configuration or circumstance, density of population, business potential, trade area population or any other condition or circumstance. HR shall have the right, in its sole discretion, to deny any such request HR believes would not be in the best interests of the System.
- E. If Franchisee develops any new concepts, processes or improvements relating to the System, whether or not pursuant to an HR authorized test, Franchisee promptly shall notify HR and provide HR with all information regarding the new concept, process or improvement, all of which shall become the property of HR and its affiliates and which may be incorporated into the System without any payment to Franchisee. Franchisee, at its expense, promptly shall take all actions deemed necessary or desirable by HR to vest in HR ownership of such concepts, processes or improvements.
11. TRAINING
A. Franchise Management Training Program
HR shall provide Franchisee and those employees hired by Franchisee to fill certain designated positions the Franchise Management Training Program ("FMTP") in the operation of a Hardee's Restaurant at those times and those places designated by HR. The FMTP will include training at a Hardee's Restaurant designated by HR and training on Star University (StarU), our online Learning Management System. Franchisee, the General Manager, a minimum of 6 Shift Leaders and any other employees hired by Franchisee to fill certain designated positions shall attend and satisfactorily complete each element of the FMTP specified by HR. Franchisee's Operating Principal (as defined in Section 16.G.) also shall attend
and satisfactorily complete each element of the FMTP if not previously completed. HR reserves the right to modify or waive the training required based on an individual's or Franchisee's experience.
Franchisee shall pay HR for each person attending the FMTP a tuition fee as established by HR from time to time. Franchisee will be required to pay all travel, living and other expenses incurred by Franchisee's employees while attending the training.
Source: Item 22 — Contracts (FDD page 85)
What This Means (2025 FDD)
According to the 2025 Hardees Franchise Disclosure Document, Hardees offers a Franchise Management Training Program (FMTP) to the franchisee and their employees in the operation of a Hardee's Restaurant. This training takes place at locations and times designated by Hardees, including training at a Hardee's Restaurant and on Star University (StarU), their online Learning Management System. The franchisee, General Manager, at least 6 Shift Leaders, and other designated employees must attend and complete the FMTP. The Operating Principal must also complete the FMTP if they haven't already. Hardees can modify or waive training requirements based on experience.
The franchisee is responsible for paying Hardees a tuition fee for each person attending the FMTP, as well as covering all travel, living, and other expenses for their employees during training. Hardees has the right to dismiss anyone from the program who they believe will not perform acceptably, and the franchisee must provide a replacement within one month.
Prior to the restaurant's opening, the franchisee must enter into a Star University License Agreement with Hardees. Hardees can also require the franchisee, their owners, the Operating Principal, the General Manager, and other employees to take and complete additional training courses, with the franchisee responsible for tuition fees and travel expenses. This ensures that franchisees and their staff are adequately trained in Hardees' operational standards and procedures before opening their restaurant.