Under what circumstances does the Dispatch Services Terms & Conditions Addendum apply to a Hardees franchise?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
This Addendum forms a part of the Master Services Agreement and is applicable upon execution of an Order Form in which the parties have agreed that Olo will provide the Customer with its delivery platform allowing for the scheduling and billing of delivery services ("Dispatch"). In the event that this Addendum conflicts with the Agreement, or there is an inconsistency, this Addendum shall control. Unless otherwise defined herein, capitalized terms have the meanings ascribed to such terms in the Agreement.
Source: Item 23 — Receipts (FDD pages 85–541)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, the Dispatch Services Terms & Conditions Addendum is applicable when an Order Form is executed, indicating that Olo will provide the customer (Hardees franchisee) with its delivery platform. This platform facilitates the scheduling and billing of delivery services, referred to as "Dispatch."
This addendum becomes part of the Master Services Agreement between Olo and the Hardees franchisee. If any conflicts or inconsistencies arise between the addendum and the main agreement, the terms of the Dispatch Services Terms & Conditions Addendum will take precedence. This ensures that specific terms related to the delivery platform are prioritized.
For a prospective Hardees franchisee, this means that if they choose to utilize Olo's delivery platform for their Hardees restaurant, they will need to agree to the Dispatch Services Terms & Conditions Addendum. This addendum will govern the specifics of the delivery service arrangement and will override any conflicting terms in the general Master Services Agreement with Olo.