What training requirements must a Hardees franchisee and their employees comply with to be eligible for renewal?

According to Hardees's 2025 Franchise Disclosure Document, to be eligible for renewal, a franchisee and their employees at the franchised restaurant must comply with Hardees' then-current training requirements. This means that franchisees need to stay updated with any changes in the training programs mandated by Hardees.

Hardees provides the Franchise Management Training Program (FMTP) to franchisees and designated employees, covering restaurant operations. This program includes training at a Hardees Restaurant and online via Star University (StarU). Specific personnel, including the General Manager, at least 6 Shift Leaders, and the Operating Principal (if not previously completed), must attend and satisfactorily complete the FMTP elements specified by Hardees. Hardees retains the right to modify or waive training requirements based on experience.

Prior to opening, franchisees must enter into a Star University License Agreement. Hardees can also require franchisees, their owners, the Operating Principal, the General Manager, and other designated employees to take and complete additional training courses. Franchisees are responsible for tuition fees and all travel and living expenses for their employees attending these training programs. Maintaining compliance with these training standards is crucial not only for renewal but also for ensuring consistent operation and service quality at the Hardees restaurant.