What is the total estimated time for 'Additional Crew Trainings' at Hardees?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training (in mins.) | Hours of On the Job Training | Location |
|---|---|---|---|
| Additional Crew Trainings | |||
| (Shift Leader, RGM) | |||
| QSC Team Member | :03 | Star University; Designated Training Facility | |
| QSC Cleanliness | :20 | Star University; Designated Training Facility | |
| Perfect Biscuit | :12 | Star University; Designated Training Facility | |
| Handling Guest Concerns | - :35 | - | Star University; Designated Training Facility |
| Total | About :30 (half an hour) |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 44–57)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, the total estimated time for 'Additional Crew Trainings' is approximately 30 minutes. These trainings are specifically designed for Shift Leaders and Restaurant General Managers (RGMs). The training modules include QSC Team Member, QSC Cleanliness, Perfect Biscuit, and Handling Guest Concerns.
These additional training modules are conducted at Star University, a designated training facility. The modules cover essential aspects of restaurant operations, including quality, service, cleanliness, and guest relations. The 'Handling Guest Concerns' module does not have a specified time, indicated by hyphens in the training schedule.
Prospective Hardees franchisees should note that these additional crew trainings are relatively short, totaling about half an hour. This suggests that the training focuses on key areas requiring quick and efficient learning. Franchisees should ensure that their Shift Leaders and RGMs complete these modules to maintain Hardees' standards in customer service and operational efficiency.