What are the requirements for a Hardees General Manager to become a Certified Franchisee Training Manager?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, if you operate three or more Franchised Restaurants, we may require, in our sole discretion, that (A) you obtain and maintain a certification from us for one or more of your Franchised Restaurants to be an authorized training restaurant (a "Certified Franchisee Training Restaurant") and (B) one or more of your General Managers obtain and maintain a certification from us as a trainer authorized to provide our FMTP to your new trainees (a "Certified Franchisee Training Manager"). Your Certified Franchisee Training Manager may provide our FMTP at a Certified Franchisee Training Restaurant in accordance with our System standards for such training. To become a Certified Franchisee Training Manager, a General Manager must (i) complete our FMTP, (ii) maintain specific food safety programs, (iii) attend any required additional training program as specified by us from time to time, and (iv) meet other qualifications that we may specify from time to time. To be designated as a Certified Training Restaurant, your Franchised Restaurant must (a) meet compliance scores that we specify, (b) fully comply with our then-current System standards, (c) maintain established personnel requirements, in addition to a Certified Franchisee Training Manager, (d) remain compliant with all health department or other regulatory requirements; and I meet any other requirements that we may specify from time to time. We may, in our sole discretion, revoke certification for a Certified Franchisee Training Restaurant or a Certified Franchisee Training Manager. If we revoke certification, we may require your trainees to attend the FMTP at another location that we designate.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 44–57)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, if a franchisee operates three or more Hardees restaurants, Hardees may require that one or more of the franchisee's General Managers obtain and maintain certification as a Certified Franchisee Training Manager. This certification authorizes the manager to provide the Franchise Management Training Program (FMTP) to new trainees at a Certified Franchisee Training Restaurant, adhering to Hardees' system standards for such training.
To become a Certified Franchisee Training Manager, a General Manager must meet specific requirements. First, they must complete Hardees' FMTP. Second, they need to maintain specific food safety programs. Third, they are required to attend any additional training programs that Hardees specifies from time to time. Finally, they must meet any other qualifications that Hardees may specify in the future.
Hardees retains the discretion to revoke the certification of a Certified Franchisee Training Manager. If certification is revoked, Hardees may require the franchisee's trainees to attend the FMTP at an alternative location designated by Hardees. This ensures that all training adheres to Hardees' standards, even if a previously certified manager or restaurant no longer meets the requirements.