Where does the 'QSC Team Member' training for Hardees take place?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training (in mins.) | Hours of On the Job Training | Location |
|---|---|---|---|
| Additional Crew Trainings | |||
| (Shift Leader, RGM) | |||
| QSC Team Member | :03 | Star University; Designated Training Facility |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 44–57)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, the QSC (Quality, Service, Cleanliness) Team Member training takes place at Star University and a Designated Training Facility. This training involves a classroom component of 3 minutes.
Star University is Hardees's online Learning Management System, used for administering, tracking, and reporting learning and development programs. The Designated Training Facility is a physical location approved by Hardees to provide hands-on training and instruction.
For prospective Hardees franchisees, this means that their QSC Team Members will receive a blend of online and in-person training to ensure they meet Hardees's standards for quality, service, and cleanliness. The combination of Star University and Designated Training Facilities allows for flexibility and comprehensive training, covering both theoretical knowledge and practical skills.