What is the Hardees OPM (Operations Procedures Manual) and what does it contain?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
- 3. Provide you electronic access to, the OPM, which contains information and knowledge that is unique, necessary and material to the Hardee's System. The OPM remains our property. We may revise the contents of the OPM, and you agree to comply with each new or changed section. (Franchise Agreement, § 9.) The Table of Contents of the OPM as of the date of this disclosure document is attached as Exhibit G. As of that date, the OPM contained approximately 224 pages.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 44–57)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, the OPM, or Operations Procedures Manual, contains information and knowledge that is unique, necessary, and material to the Hardees system. Hardees provides franchisees with electronic access to this manual. As of the date of the 2025 disclosure document, the OPM contained approximately 224 pages, and its table of contents is included as Exhibit G.
As a Hardees franchisee, it's important to understand that the OPM remains the property of Hardees, and the franchisor retains the right to revise its contents. Franchisees are obligated to comply with each new or changed section of the OPM. This means that Hardees can modify the operating procedures, and franchisees must adapt their business practices accordingly.
The OPM is a critical resource for franchisees, providing guidance on how to operate a Hardees restaurant according to the brand's standards. Franchisees should familiarize themselves with the OPM and stay updated on any revisions to ensure compliance and maintain the quality and consistency of the Hardees brand.