Does Hardees limit the customers to whom a franchisee may sell goods or services?

According to Hardees' 2025 Franchise Disclosure Document, Hardees does not limit the customers to whom a franchisee may sell goods or services. However, franchisees may only sell or distribute products identified by Hardees' Proprietary Marks from the Franchised Location and may not use any other method or channel of distribution.

While Hardees does not impose geographic restrictions on soliciting customers, Item 13 of the FDD covers internet restrictions. Franchisees must participate in all online ordering and delivery programs that Hardees designates and comply with the programs' terms and conditions, including any geographic or other delivery restrictions. Hardees retains the right to use and license the Hardee's System and Proprietary Marks through any distribution method, including the internet, without compensating the franchisee.

It is important to note that in areas where Hardee's Restaurants overlap with Carl's Jr. Restaurants (which is rare), Carl's Jr. and its franchisees may solicit or accept orders within the same area served by Hardee's franchisees. Any potential conflicts between the franchisees of each system will be resolved on a case-by-case basis.