For Hardees franchisees, who are the currently approved managed service providers for monitoring and managing network equipment?

According to Hardees' 2025 Franchise Disclosure Document, franchisees must contract with a CKR approved managed service provider to monitor and manage their network equipment. Currently, the approved providers are limited to AT&T and One Source Communications.

This requirement ensures that all Hardees locations maintain a consistent and reliable network infrastructure, which is crucial for operations such as point-of-sale systems, online ordering, and back-of-house management. By mandating the use of approved providers, Hardees aims to streamline support and maintain quality standards across all franchised restaurants.

Prospective franchisees should consider the costs associated with these managed services when evaluating the overall investment. It is also important to confirm with Hardees whether the list of approved providers is subject to change, as this could impact future operational costs and vendor relationships. Understanding the specific services provided by AT&T and One Source Communications, and how they integrate with Hardees' technology infrastructure, is essential for smooth and efficient restaurant management.