Is a Hardees franchisee required to purchase most food items and other goods from a master distributor?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
initial period.
(10) You should review these figures carefully with a business advisor before making any decision to purchase the franchise. We do not offer any direct financing for any part of the initial investment.
ITEM 8
RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES
Where we have issued standards and specifications, you must use only ingredients, food products, spices, seasonings, mixes, beverages, materials, supplies used in the preparation of food products, furniture, fixtures, equipment, smallwares, forms, paper and plastic products and packaging, cleaning supplies, and other materials that meet those standards and specifications. Our standards and specifications are contained in the Operation Procedures Manual ("OPM"). Periodically, we will provide you a list of approved suppliers. Most food items and other goods that you are required to purchase will be purchased from a master distributor. The master distributor will carry items such as meats, cheese, grocery, bread products, paper and cleaning supplies. As of the date of this disclosure document, our master distributor is McLane Company, Inc. We reserve the right to change the master distributors. Other master distributors may be approved from time to time.
We may approve one or more suppliers or distributors for any products, equipment (including computer/cash register system as noted below), goods or materials, and we may approve a supplier or distributor only as to certain goods or materials. We may concentrate purchases with one or more suppliers to obtain lower prices and/or the best advertising support and/or services for any group of Hardee's Restaurants, or any other group of restaurants operated or franchised by HR or its affiliates. Although you are not required to lease a location from us or an affiliate, we must consent to your selection of the site for your Hardee's Restaurant. If you lease the Restaurant premises from a third party landlord, you must sign the Franchise Lease Addendum attached as Appendix G to the Franchise Agreement.
Approval of a supplier or a distributor may be conditioned on requirements relating to the frequency of delivery, reporting capabilities, standards of service, including prompt attention to complaints, sanitation standards, insurance and other quality assurance requirements or other criteria, and concentration of purchases, as set forth above, and it may be temporary pending a further evaluation of the supplier by us. A fee not to exceed our actual costs of reviewing the supplier or distributor and auditing the supplier's facility, if needed, may be charged by us and must be paid by you. We may establish commissaries and distribution facilities owned and operated by us or an affiliate that we will designate as an approved supplier.
One or more of our officers may own nominal interests in certain of our approved suppliers which are publicly traded companies or through investment funds.
We and our affiliates may receive fees, payments, commissions, field-of-use license royalties or other consideration from approved suppliers based on sales to franchisees, from promotional allowances and volume discounts. We and our affiliates may use all amounts received from approved suppliers, distributors or third parties, whether or not based on your and/or other franchisees' actual or prospective dealings with them, without restriction for any purposes we or our affiliates deem appropriate.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 39–42)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, franchisees are required to purchase most food items and other goods from a master distributor. These items include meats, cheese, grocery, bread products, paper, and cleaning supplies. As of the date of the FDD, the designated master distributor is McLane Company, Inc., though Hardees reserves the right to change or approve additional master distributors in the future.
Hardees maintains standards and specifications for all ingredients, food products, materials, supplies, furniture, fixtures, equipment, and packaging used in the preparation of food products. These standards are detailed in the Operation Procedures Manual (OPM), and Hardees periodically provides a list of approved suppliers. Franchisees are required to use only items that meet these standards and specifications.
Hardees may approve one or more suppliers or distributors for any products, equipment, goods, or materials, and approval may be limited to certain items. This allows Hardees to concentrate purchases with specific suppliers to obtain lower prices, better advertising support, or services for Hardees restaurants. Approximately 90% of a franchisee's purchases or leases of fixtures, furnishings, equipment, décor, signs, food items, ingredients, supplies, and other products related to establishing the franchised restaurant must be purchased according to Hardees's specifications or from approved suppliers. Hardees estimates that these items represent about 65% of a franchisee's controllable purchases, excluding labor and general administrative costs.