Is the Hardees franchisee required to conduct initial and continuing training programs for its employees?

According to Hardees's 2025 Franchise Disclosure Document, franchisees are indeed required to conduct initial and continuing training programs for their employees. Specifically, the franchisee must ensure that all employees are trained in the proper operation of the franchised restaurant. The extent and nature of these training programs are determined by Hardees and may change over time.

This requirement ensures that all Hardees restaurants maintain a consistent level of service and quality, which is crucial for brand reputation. By mandating franchisee-led training, Hardees aims to standardize operational procedures and customer service across all locations. This also allows Hardees to adapt training requirements as needed to address new challenges or opportunities in the market.

For a prospective franchisee, this means allocating resources for both the development and execution of these training programs. The franchisee will need to either personally conduct the training or designate qualified employees to do so. Staying compliant with Hardees's training requirements is essential for maintaining the franchise agreement and ensuring the restaurant operates according to Hardees's standards.