What is the format of the Hardees train-the-trainer program, and is onsite training available?
Hardees Franchise · 2025 FDDAnswer from 2025 FDD Document
CrunchTime Scope of Training
- Train-the-trainer model
- Start Date: TBD
- Remote training only
- 4 hours of remote training to be conducted in classroom attendance
- Training will include a screen share
- Advance Class registration required
PAR Brink Scope of Training
- Train-the-trainer model
- Start Date:
- Remote training only (onsite training not available)
- 4 hours of remote training to be conducted Monday Thursday
- Training will include a screen share/ virtual terminal walk through of order taking (front of house) operations.
- 2 days of post install go-live support for first 2 Franchised Restaurants
Source: Item 23 — Receipts (FDD pages 85–541)
What This Means (2025 FDD)
According to Hardees's 2025 Franchise Disclosure Document, the training program for both CrunchTime and PAR Brink utilizes a train-the-trainer model. This means Hardees will train the franchisee or their designated employees, who will then be responsible for training other staff members within their Hardees restaurant.
The training for both CrunchTime and PAR Brink is conducted remotely, with no on-site training available. The remote training sessions are 4 hours long and are conducted in a classroom setting, utilizing screen sharing. For PAR Brink, the training includes a virtual terminal walk-through of front-of-house operations. Additionally, PAR Brink offers two days of post-installation go-live support for the first two franchised restaurants.
Advance class registration is required for CrunchTime training. These training details are crucial for prospective Hardees franchisees to understand the support and training structure provided by the franchisor, especially regarding technology and operational systems. The absence of on-site training may require franchisees to ensure their trainers are fully competent and capable of effectively training the rest of the staff.