What does "Actions on Google" refer to in the Hardees GRP Addendum?

According to Hardees's 2025 Franchise Disclosure Document, specifically the Google Rails Premium (GRP) Addendum, "Actions on Google" refers to Google's platform that facilitates the integration of licensed content and related services with assistive experiences across various Google products and services. This definition is crucial for Hardees franchisees as it outlines the scope and purpose of using Google's platform in conjunction with the Olo platform for online ordering and related services.

In practical terms, this means that Hardees franchisees utilizing the GRP program are participating in a system where their restaurant's information and services are integrated into Google's ecosystem. This integration allows customers to interact with Hardees through Google's various interfaces, potentially including voice-activated assistants and other third-party devices. The franchisee grants Olo a license to use their content in connection with GRP, which may be sublicensed by Google to enable end-users to use GRP products and services.

However, Hardees franchisees must adhere to certain restrictions. They cannot use Google Data for purposes other than assisting or marketing to end-users who have placed food orders, and even then, marketing must be conducted via email with the end-user's consent. Franchisees are also prohibited from engaging in fraudulent activity, using automated means to collect Actions on Google-related information (unless expressly permitted by Google), providing inaccurate information, or making misleading representations regarding Actions on Google.

Furthermore, Hardees franchisees are responsible for customer satisfaction related to their services, and they must notify Olo if they no longer want to be surfaced to end-users via Actions on Google. Google retains the right to contact the franchisee directly and may continue to use licensed content submitted through Google APIs even after the termination of the GRP agreement, in accordance with Google's standard terms and conditions. Understanding these definitions and stipulations is essential for Hardees franchisees to effectively utilize the GRP program while remaining compliant with the outlined terms and conditions.