Goldsainte 2024 Franchise FAQ - FDD Ninja

Question 1

Can Goldsainte open a Goldsainte Premium franchise within my designated territory if I operate a Goldsainte XL franchise?

Accepted Answer

You will not receive an exclusive territory. You may face competition from other franchisees, from locations that we own, or from other channels of distribution or competitive brands that we control.

We and our parent entity or any affiliate reserve the exclusive right to conduct the following activities under the franchise agreement and/or development agreement (as appropriate): (i) open and operate, and license third-parties the right to open or operate, other rideshare or carshare locations utilizing the trademarks and the system anywhere outside the Designated Territory; (ii) open and operate, and license third parties to open or operate, a Goldsainte Premium franchise (if you are granted the right to operate only a Goldsainte XL franchise), or a Goldsainte XL franchise (if you are granted the right to operate only a Goldsainte Premium franchise), anywhere within your designated territory or outside your designated territory; (iii) market, offer and sell products and services similar to those offered by Goldsainte franchises under a different trademark at any location, both within or outside your designated territory; (iv) use the trademarks and system, as well as any other marks we may designate, to distribute approved products and services through alternate channels of distribution anywhere either within or outside your designated territory; (v) acquire, or be acquired by, or merge with, any company, including a company operating or licensing one or more businesses offering products or services similar to those offered by any Goldsainte ride-share business located within or outside your designated territory, and subsequently operate (or license a third-party the right to operate) these businesses and allow them to incorporate certain elements of the franchise system (excluding the franchise trademarks and trade dress) regardless of the location;

Source: Item 12 — TERRITORY (FDD pages 28–30)

Question 2

What is the date on which the Goldsainte Franchise Agreement was entered into?

Accepted Answer

Since the prospective franchisee ("Franchisee," "you," or "your") and Goldsainte Franchise, LLC ("Franchisor," "us," or "we") both have an interest in making sure that no misunderstanding exists between them, and to verify that no violation of law might have occurred, and understanding that we are relying on statements you make in this disclosure, you assure to us as follows:

### **The following dates and information are true and correct:**

1. The date on which you received the Franchise Disclosure Document: 2. The date when you received a fully completed copy (other than signatures) of the Franchise Agreement, Area Development Agreement (if appropriate) and all other documents you later signed: 3. The earliest date on which you signed the Franchise Agreement, Area Development Agreement or any other binding document (not including any letter or other acknowledgment of receipt): 4. The earliest date on which you delivered cash, check or other consideration to us, or any other person or company:
#### **Representations:**

Source: Item 23 — RECEIPTS (FDD pages 51–73)

Question 3

What is the date on which the Franchisee and Guarantor enter into the General Release with Goldsainte?

Accepted Answer

|    | ("Franchisee") and                                                                                                                                   | , an individual |
|----|------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------|
|  | ("Guarantor") enter into this General Release on | , |

Source: Item 23 — RECEIPTS (FDD pages 51–73)

Question 4

What is the development fee for the first Goldsainte franchise location if opening more than five?

Accepted Answer

area development agreement.
- 2. The development fee is for the right to open and operate a total of five Goldsainte locations (either Goldsainte XL or Goldsainte Premium) provided you comply with your development obligations under the area development agreement. If you choose to open more than five franchises, your development fee will be calculated as follows: (a) \$45,000.00 for the first franchise location; (b) \$40,000 for e

Source: Item 7 — ESTIMATED INITIAL INVESTMENT (FDD pages 14–18)

Question 5

Which items in the Goldsainte Disclosure Document provide more information about Goldsainte's trademarks and proprietary information?

Accepted Answer

|    | Obligation                                                                 | Franchise Agreement | Document Item     |
|----|----------------------------------------------------------------------------|---------------------|-------------------|
| h. | Trademarks and proprietary information | 4, 6, 9, 12 | 13, 14 |

Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 20–22)

Question 6

What is the purpose of the Guarantor's Guarantee and Assumption of Obligations in the Goldsainte franchise system?

Accepted Answer

|    | ("Franchisee") and                                                                                                                                   | , an individual |
|----|------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------|
|  | ("Guarantor") enter into this General Release on | , |
|  | reference to the following: | with |
| 1. | On |  |
|  | , Goldsainte |  |
|  | Franchise, LLC ("Franchisor") and Franchisee entered |  |
|  | into a Franchise Agreement to operate a Franchised Business located at |  |
|  | (the | Franchisee's |
|  | "Premises"). |  |
|  | Guarantor |  |
|  | guaranteed |  |
|  | performance under the Franchise Agreement pursuant to a Guarantee and Assumption of |  |
|    | Obligations (the "Guarantee"). In consideration of Franchisor's processing and approval of                                                           |                 |
|  | , the Franchise Agreement provides that | All |
|  | Franchisee must sign this General Release as a condition to such |  |
|  | capitalized terms not otherwise |  |
|  | defined in this General Release shall have the same meaning |  |
|    | as in the Franchise Agreement and/or the Guarantee.                                                                                                  |                 |

Source: Item 23 — RECEIPTS (FDD pages 51–73)

Question 7

Which section of the Goldsainte Franchise Agreement discusses territorial development and sales quotas?

Accepted Answer

[Item 9: FRANCHISEE'S OBLIGATIONS]

|    | Obligation                                                                 | Franchise Agreement | Document Item     |
|----|----------------------------------------------------------------------------|---------------------|-------------------|
| k. | Territorial development and sales quotas | 1 | 12 |

Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 20–22)

Question 8

What sections of the Goldsainte Franchise Agreement detail the pre-opening purchase/leases obligations?

Accepted Answer

[Item 9: FRANCHISEE'S OBLIGATIONS]

|    | Obligation                           | Section in the Franchise Agreement | Disclosure Document Item |
|----|--------------------------------------|---------------------------------------|-----------------------------|
| a. | Site selection and acquisition/lease | 1, 7 | 7, 8, 11, 12 |
| b. | Pre-opening purchase/leases | 7, 8, 9 | 7, 8, 11 |
| c. | Site development and other pre opening requirements | 1, 2, 7 | 7, 8, 11, 12 |

Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 20–22)

Question 9

What is the franchisee required to do if they find any inconsistencies with the Goldsainte FDD?

Accepted Answer

| 6. | You confirm that, as advised, |
|----|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|  | you have spoken with |
|  | past |
|  | and/or existing Goldsainte |
|  | franchisees, and that you made the decision as to which, and how, Goldsainte franchisees |
|  | to speak with. |
|    | Initials:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| 7. | You understand that: entry into any business venture necessarily involves some |
|  | unavoidable risk of loss or failure, the purchase of a Goldsainte franchise (or any other) is a |
|  | speculative investment, and investment beyond that outlined in the Disclosure Document |
|  | may be required to succeed, there exists no guaranty against possible loss or failure in this |
|  | or any other business and the most important factors in the success of any Goldsainte |
|  | franchise, including the one to be operated by you, are your personal business, marketing, |
|  | sales, management, judgment and other skills. |
|    | Initials:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| 8. | If there are any matters inconsistent with the statements in this document, or if anyone has |
|  | suggested that you sign this document without all of its statement being true, correct and |
|  | complete, you will immediately inform Goldsainte Franchise, LLC and make a written |
|  | statement regarding such next to your signature below so that we may address and resolve |
|  | any such issue(s) at this time and before either party goes forward. |
|    | Initials:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |

Source: Item 23 — RECEIPTS (FDD pages 51–73)

Goldsainte 2024 FDD FAQ