Where are the Standards and Specifications for business class internet outlined for a Goldfish Swim School?

According to Goldfish Swim School's 2025 Franchise Disclosure Document, the standards and specifications for business class internet, wifi access, and malware software are detailed in the Brand Standards Manual. Franchisees are required to purchase and install business class internet that meets the standards outlined in this manual. Additionally, franchisees must install and run an approved malware software and firewall solution, also as specified in the Brand Standards Manual. The wifi access must also adhere to the standards and specifications detailed in the Brand Standards Manual.

This means that prospective Goldfish Swim School franchisees must carefully review the Brand Standards Manual to understand the specific requirements for internet service, security software, and wifi setup. These standards are not explicitly listed in Item 8 of the FDD but are referenced as existing within the Brand Standards Manual. Compliance with these standards is mandatory, ensuring that all Goldfish Swim School locations maintain a consistent and secure technological infrastructure.

It is important for potential franchisees to obtain and thoroughly examine the Brand Standards Manual during their due diligence process. Understanding these technology requirements is crucial, as they impact the initial setup and ongoing operational costs. Franchisees should also inquire about any approved suppliers for these services and factor those costs into their financial projections. Furthermore, Goldfish Swim School retains the right to modify these standards, so franchisees need to stay updated with any changes communicated through written notices or updates to the Brand Standards Manual.