Does Goldfish Swim School have the right to change required services?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor has the right to change or modify the System from time to time including, without limitation, the adoption and use of new or modified Marks or copyrighted materials, the presentation of the Marks, and computer hardware, software, required equipment, inventory, supplies, signs or sales and marketing techniques, certification requirements, modifications to the Confidential Brand Standards Manual, the offered products and services, the building and premises of the Franchised Swim School (including the trade dress, décor, and color schemes), and the adoption of new administrative forms and methods of reporting and payment of any monies owed to Franchisor (including electronic means of reporting and payment). Within 30 days after receipt of written notice from Franchisor, Franchisee shall begin selling any newly authorized products and services and cease selling products and services that are no longer authorized. Franchisee shall accept and use any such changes in, or additions to, the System as if they were a part of this Agreement as of the Effective Date. Franchisee shall make such expenditures as such changes, additions or modifications in the System as Franchisor may require at Franchisee's sole cost and expense. Any required expenditure for changes or upgrades to the System shall be in addition to expenditures for repairs and maintenance as required in Section 13.2. Franchisee shall be required to make any and all improvements or modifications whenever such are required by law, regulation, agency decision or court order.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 54)
What This Means (2025 FDD)
According to the 2025 FDD, Goldfish Swim School retains the right to modify its System, which includes the services offered. This means Goldfish Swim School can adopt new or modified trademarks, copyrighted materials, computer hardware, software, required equipment, inventory, supplies, signs, sales and marketing techniques, certification requirements, modifications to the Confidential Brand Standards Manual, and even change the building and premises of the Franchised Swim School.
As a franchisee, you are obligated to comply with these changes within 30 days of receiving written notice from Goldfish Swim School. This includes selling newly authorized products and services and discontinuing the sale of those no longer authorized. You must accept and implement these changes as if they were part of the original agreement.
Furthermore, the franchisee is responsible for all expenditures associated with these changes or modifications to the System at their own cost. These costs are in addition to regular repair and maintenance expenses. The franchisee must also make any improvements or modifications required by law, regulation, agency decision, or court order. This gives Goldfish Swim School considerable latitude to evolve the brand and its offerings, but it also places the financial burden of those changes on the franchisee.