What is the purpose of the initial training program provided by Goldfish Swim School?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
- Initial Training. We provide you an initial training program that covers material aspects of the operation of the Franchised Swim School and is provided to protect Franchisor's brand and the Trademarks and not to control the day-to-day operations of the Franchised Swim School business. The topics covered are listed in the chart below. This required training is offered by us on an as needed basis in part by a virtual platform and in part in person at our headquarters in Troy, Michigan, or other locations we designate at a mutually convenient time for you and us. You must designate a Control Person or other owner, Designated Manager and the on-site general manager if different from the Designated Manager, and at least 1 other required manager as we designate at our discretion to attend the training, and each must complete to our satisfaction the initial training program of approximately 13 required days to our satisfaction at least 60 days before the opening of the franchised swim school. We expect that your attendees will advance through the training program at different rates depending on a variety of factors, including background and experience. The time frames provided in the chart are a minimum estimate of the time it will take to complete training. Training for your attendees may take longer. We do not charge for initial training. You must pay for all travel costs and living expenses for yourself and any of your attendees. These costs are estimated in ITEM 7. If you replace your Designated Manager or on-site general manager if different from the Designated Manager, your new Designated Manager or on-site general manager must attend our training program in order to properly implement our brand standards. You may be charged fees for additional training. Our current fees for additional training are described in ITEM 6. You are responsible for training your own employees and other management personnel. This initial training is in addition to the on-site opening assistance we provide to you. Your franchised swim school must at all times be under the day-to-day supervision of a Designated Manager who has satisfactorily completed our training program. After a replacement of the Designated Manager or on-site general manager if different from the Designated Manager, he or she has 60 days to complete initial training. (Section 8). You will designate a Marketing Lead who is the person responsible for all matters related to marketing, advertising, and sales at your Franchised Swim School. The Marketing Lead must attend Week 2 of the Training Program described below.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to the 2025 FDD, Goldfish Swim School provides an initial training program that covers material aspects of operating a franchised swim school. The training is designed to protect the Goldfish Swim School brand and trademarks, but it is not intended to control the day-to-day operations of the franchise.
The initial training program is offered on an as-needed basis, using both a virtual platform and in-person sessions at the company headquarters in Troy, Michigan, or other designated locations. Goldfish Swim School requires the franchisee to designate a Control Person or other owner, a Designated Manager, and the on-site general manager (if different from the Designated Manager), plus at least one other required manager to attend the training. These individuals must complete the training program to the franchisor's satisfaction at least 60 days before the swim school opens.
The initial training program is approximately 13 days. While Goldfish Swim School does not charge for the initial training itself, the franchisee is responsible for covering all travel and living expenses for themselves and their attendees. If a franchisee replaces their Designated Manager or on-site general manager, the new manager must attend the training program to ensure proper implementation of brand standards. Additional training may incur fees, and the franchisee is responsible for training their own employees and other management personnel.