Does Goldfish Swim School provide any warranties regarding the computer systems it supplies?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor has the right to change or modify the System from time to time including, without limitation, the adoption and use of new or modified Marks or copyrighted materials, the presentation of the Marks, and computer hardware, software, required equipment, inventory, supplies, signs or sales and marketing techniques, certification requirements, modifications to the Confidential Brand Standards Manual, the offered products and services, the building and premises of the Franchised Swim School (including the trade dress, décor, and color schemes), and the adoption of new administrative forms and methods of reporting and payment of any monies owed to Franchisor (including electronic means of reporting and payment). Within 30 days after receipt of written notice from Franchisor, Franchisee shall begin selling any newly authorized products and services and cease selling products and services that are no longer authorized. Franchisee shall accept and use any such changes in, or additions to, the System as if they were a part of this Agreement as of the Effective Date. Franchisee shall make such expenditures as such changes, additions or modifications in the System as Franchisor may require at Franchisee's sole cost and expense. Any required expenditure for changes or upgrades to the System shall be in addition to expenditures for repairs and maintenance as required in Section 13.2. Franchisee shall be required to make any and all improvements or modifications whenever such are required by law, regulation, agency decision or court order.
Source: Item 23 — RECEIPTS (FDD pages 77–389)
What This Means (2025 FDD)
Based on the 2025 Goldfish Swim School Franchise Disclosure Document, there is no explicit mention of warranties on computer systems supplied to franchisees. However, the FDD does state that the franchisor has the right to modify the system from time to time, including computer hardware and software. The franchisee is responsible for the costs associated with these changes or upgrades.
As a Goldfish Swim School franchisee, you are required to accept and use any changes or additions to the system as if they were part of the original agreement. This includes adopting new computer systems or software. The FDD stipulates that any required expenditure for changes or upgrades to the system will be at the franchisee's sole cost and expense, in addition to regular repair and maintenance costs.
Given the lack of explicit warranty information in the FDD, it is important for a prospective Goldfish Swim School franchisee to directly inquire with the franchisor about the terms and conditions of any computer systems or software provided. Specifically, clarifying whether any warranties are provided, who is responsible for maintenance and repairs, and what the process is for resolving technical issues would be prudent.