Who is principally responsible for facilitating the Goldfish Swim School training program?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
Nicole Thomas is principally responsible for facilitating our training program. Additional employees or contractors of ours who have experience in some facet of the operation of our business may assist Ms. Thomas in the implementation of our training program. Further, Ms. Thomas will be assisted by other employees and contractors of ours. Those employees and contractors of ours who participate in the training program will have, on average, 2 years of experience in the subject matter being taught and 1 year experience with our System.
If circumstances require, a substitute trainer may provide training to you. We may periodically name additional trainers if the training schedule requires it. There are no limits on our right to assign a substitute trainer to provide training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to the 2025 Goldfish Swim School FDD, Nicole Thomas is principally responsible for facilitating the training program. Other employees or contractors with experience in the business may assist her in implementing the training program.
These additional personnel who participate in the training program have, on average, 2 years of experience in the subject matter being taught and 1 year of experience with the Goldfish Swim School system. This suggests that Goldfish Swim School aims to provide a training program that leverages both general expertise and specific knowledge of their franchise model.
If circumstances require, Goldfish Swim School may assign a substitute trainer, and they may periodically name additional trainers if the training schedule demands it. This provides Goldfish Swim School with flexibility in managing their training resources and ensuring that franchisees receive adequate training, even in unforeseen circumstances.