How does Goldfish Swim School periodically advise franchisees after opening?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
e opening of the franchised swim school, we will:
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- periodically advise you and offer general guidance to you by telephone, email or other electronic communication, newsletters and other methods. Our guidance is based on our and our Affiliate's knowledge and experience. We offer you advice and guidance on a variety of business matters, including operational methods, accounting procedures, authorized services or products and marketing and sales strategies. (Section 14.1)
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- make periodic visits to the franchised swim school to provide you with consultation, assistance and guidance in various aspects of the operation and management of the franchised swim school. We will prepare a written report identifying areas where you are failing to meet the standards of the System and suggesting changes or improvements in the operations of the franchised swim school and detailing deficiencies that become evident as a result of a visit. You will have 14 days to implement the changes required to meet the standards of the System and your failure to do so may cause you to be found in default of your Franchise Agreement. (Section 14.2)
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- make available to you operations assistance and ongoing training as we think necessary. (Sections 8.2 and 8.5) Ongoing training programs are described later in this ITEM and in ITEM 6.
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- approve forms of advertising materials you will use for local advertising, initial advertising expense and cooperative advertising. (Section 11.2) Our advertising programs are described later in this ITEM.
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to the 2025 Goldfish Swim School FDD, after a franchisee's swim school opens, Goldfish Swim School will periodically advise and offer general guidance via telephone, email, other electronic communication, and newsletters. This guidance is informed by the franchisor's and its affiliates' knowledge and experience.
The advice and guidance cover a variety of business matters. These include operational methods, accounting procedures, authorized services or products, and marketing and sales strategies. Goldfish Swim School also makes periodic visits to provide consultation, assistance, and guidance in various aspects of the operation and management of the franchised swim school.
Following a visit, Goldfish Swim School will prepare a written report. This report identifies areas where the franchisee is not meeting system standards. It also suggests changes or improvements in operations and details any deficiencies. Franchisees then have 14 days to implement the required changes to meet the standards. Failure to do so may result in a default of the Franchise Agreement. Goldfish Swim School also provides ongoing training and modifications to the Confidential Brand Standards Manual as they become available.