Does Goldfish Swim School have any limits on their right to assign a substitute trainer to provide training?

According to the 2025 Goldfish Swim School Franchise Disclosure Document, Goldfish Swim School can assign a substitute trainer to provide training if circumstances require it. The document explicitly states that there are no limits on Goldfish Swim School's right to assign a substitute trainer.

This means that as a franchisee, you should be prepared for the possibility that the initial trainer you expect may not be the one who ultimately delivers the training. While the FDD mentions that Nicole Thomas is principally responsible for facilitating the training program, it also indicates that additional employees or contractors may assist, and substitute trainers can be assigned without limitation.

For a prospective franchisee, this implies a degree of flexibility (or potential uncertainty) in who will be providing the training. It is important to recognize that the quality and style of training could vary depending on the assigned trainer. While Goldfish Swim School states that participating employees and contractors have experience in the subject matter and with the Goldfish Swim School system, the lack of limitations on substitute trainers means the franchisee has little control over who provides the training. Franchisees should consider asking Goldfish Swim School about the qualifications and experience of potential substitute trainers to better understand the consistency and quality of the training program.