What kind of character and reputation should a Goldfish Swim School franchisee endeavor to employ?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee's employees or the Franchisee's day-to-day operations or employment related decisions. In order to protect the System, Franchisee shall endeavor to employ only suitable persons of good character and reputation who will at all times conduct themselves in a competent and courteous manner in accordance with the image and reputation of the Franchise System. In order to protect the System, Franchisee shall use its best efforts to ensure that its employees maintain a neat and clean appearance and render competent and courteous service to all customers and fellow employees of the Franchised Swim School. At Franchisor's request, Franchisee must provide Franchisor with copies of employment materials or independent contractor agreements relating to each of Franchisee's employees, including, but not limited to, employment or other application materials and the results of criminal background checks and child abuse registry checks. All costs associated with Franchisee's performance of its obligations under this Section shall be the sole responsibility of Franchisee.
Source: Item 23 — RECEIPTS (FDD pages 77–389)
What This Means (2025 FDD)
According to the 2025 Goldfish Swim School FDD, franchisees are required to endeavor to employ individuals of good character and reputation. These employees should conduct themselves in a competent and courteous manner, aligning with the image and reputation of the Goldfish Swim School franchise system.
To maintain the standards of the Goldfish Swim School system, franchisees must ensure their employees maintain a neat and clean appearance and provide competent and courteous service to both customers and fellow employees. This emphasis on character and service underscores the importance of upholding the brand's reputation through its staff.
Goldfish Swim School also requires franchisees to provide copies of employment materials, including employment applications and the results of criminal background checks and child abuse registry checks, upon request. The franchisee is solely responsible for covering all costs associated with fulfilling these obligations.