Where does the in-person training for Goldfish Swim School take place?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
The initial training will include an electronic copy of our Confidential Brand Standards Manual, which we will update and notify you of any updates or changes, access to our training modules, curriculum documentation, sample employee handbook, a sample of our emergency action plan, access to a library of training videos on our required software platforms, pump room, and swim techniques. We will also provide a library of documentation that is operationally used
in your schools daily. The in-person training will occur both at our headquarters in Troy, Michigan and such other locations we designate.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to the 2025 Goldfish Swim School FDD, the in-person portion of the initial training program occurs at the company's headquarters in Troy, Michigan, and potentially at other locations that they may designate. This training is a required program that covers the material aspects of operating a Goldfish Swim School franchise. The purpose of the training is to protect the Goldfish Swim School brand and trademarks.
The initial training program is designed for specific individuals, including the Control Person or another owner, the Designated Manager, and at least one other required manager. These individuals must complete the training program to the franchisor's satisfaction at least 60 days before the franchise opens. The training program lasts approximately 13 days. Franchisees are responsible for covering all travel and living expenses for themselves and their attendees during the training period.
Goldfish Swim School also provides on-site assistance and guidance by one of their representatives for a limited time. For the first swim school, the assistance lasts no more than 3 days, and for the second swim school, it is limited to 1 day. However, no on-site opening assistance is provided for the third swim school or any subsequent locations. The franchisor determines the specific number of days for on-site assistance at their discretion.