For a Goldfish Swim School franchise, who must be under the direct supervision of the Franchisee?
Goldfish_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchised Swim School shall, at all times, be under the direct supervision of Franchisee. The Designated Manager shall devote his or her full time and attention to the operation of the Franchised Swim School if acting as the on-site general manager or such sufficient time and attention to the successful operation of the Franchised Swim School. If the Designated Manager is not the on-site general manager, the on-site general manager shall devote his or her full time and attention to the operation of the Franchised Swim School. Franchisee shall keep Franchisor informed, in writing, at all times of the identity of its Designated Manager and on-site general manager if different from the Designated Manager. Franchisee shall keep Franchisor informed, in writing, at all times of the identity of the Control Person. At all times, Designated Manager and on-site general manager if different from the Designated Manager and Control Person shall have successfully completed Franchisor's training program. Franchisor shall have the right to require the Designated Manager, on-site general manager if different from the Designated Manager, Control Person, or other owner of Franchisee to attend additional training of up to four (4) times per year and up to eight (8) days per year at times and locations Franchisor determines. Franchisee shall be responsible for all costs associated with such additional training, including tuition, travel, meals, lodging, and other expenses. Franchisee and Designated Manager and onsite general manager if different from the Designated Manager and Control Person must not
Source: Item 23 — RECEIPTS (FDD pages 77–389)
What This Means (2025 FDD)
According to Goldfish Swim School's 2025 Franchise Disclosure Document, the Franchised Swim School must be under the direct supervision of the Franchisee. In addition to the franchisee's direct supervision, the Designated Manager is required to devote their full time and attention to the operation of the swim school if they are acting as the on-site general manager. If the Designated Manager is not the on-site general manager, then the on-site general manager must devote their full time and attention to the operation of the Franchised Swim School.
Goldfish Swim School requires that the franchisee keeps them informed in writing of the identity of the Designated Manager and on-site general manager, if they are different people. The franchisee must also keep Goldfish Swim School informed of the identity of the Control Person. The Designated Manager, the on-site general manager (if different from the Designated Manager), and the Control Person must have successfully completed Goldfish Swim School's training program.
Goldfish Swim School retains the right to require the Designated Manager, the on-site general manager (if different from the Designated Manager), the Control Person, or other owner of the Franchisee to attend additional training up to four times per year for up to eight days per year. The franchisee is responsible for all costs associated with this additional training, including tuition, travel, meals, lodging, and other expenses.