How does the Goldfish Swim School agreement define 'Customer Personal Data'?

According to the 2025 Goldfish Swim School Franchise Disclosure Document, Customer Personal Data is defined as information that can be reasonably linked to individuals who receive goods or services from the franchised swim school, or who are associated with a business entity that receives these goods or services. This includes, but is not limited to, a person's name, birthdate, contact information, payment card details, and transaction history.

This definition is important for prospective franchisees because it highlights the type of data they will be responsible for collecting, storing, and protecting. Franchisees must handle this data in compliance with all applicable privacy laws and Goldfish Swim School's standards, as detailed in the Confidential Brand Standards Manual. This manual may provide further specifications and definitions related to customer personal data.

Goldfish Swim School retains the right to audit a franchisee's use of information technology, organizational systems, and data security policies to ensure compliance with these standards. Franchisees are responsible for the costs associated with these audits and any expenses Goldfish Swim School incurs during the process. This underscores the importance of franchisees adhering to the franchisor's data protection standards and staying updated on any changes to privacy laws or the Brand Standards Manual to avoid potential compliance issues and financial burdens.