What topics are covered during the initial training for a Golden Krust Caribbean Restaurant franchise?
Golden_Krust_Caribbean_Restaurant Franchise · 2024 FDDAnswer from 2024 FDD Document
vide the following training as needed:
TRAINING PROGRAM
| Subject | Hours of Classroom Training | Hours of On the Job Training | Location | |
|---|---|---|---|---|
| Pre-Opening Activities | 2 | 0 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Design & Construction | 2 | 0 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Hospitality Standards | 8 | 28 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Food Safety & Sanitation | 6 | 6 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Employee Safety & Security | 1 | 1 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Personnel Management | 1 | 3 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Finance & Accounting | 8 | 1 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Marketing & Public Relations | 2 | 1 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Culinary | 2 | 40 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Operations | 8 | 40 | Golden Krust training facility in Bronx, NY or at your Restaurant | |
| Total Hours | 40 | 120 | The Training Program will be overseen by Orlean Lunan-Dowe. She has over 15 years of experience with us and over nine years of experience overseeing training. |
Some states and municipalities also may require separate training in sanitation and safety laws before permitting the Restaurant to open. You should check your state and local laws.
The Golden Krust instructional material is contained in our Brand Standards Manual and includes standardized curriculum. The Brand Standards manual package consists of: Volume 1: Pre-opening Activities;
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, OPERATIONS MANUAL, WEBSITE, AND TRAINING (FDD pages 18–23)
What This Means (2024 FDD)
According to the 2024 Golden Krust Caribbean Restaurant FDD, initial training covers a range of topics essential for operating a franchise. This training is provided to the franchisee (or their managing owner) and one managerial employee, and it must be completed to the franchisor's satisfaction. The training includes both classroom and on-the-job components, totaling 40 hours of classroom training and 120 hours of on-the-job training. Topics range from pre-opening activities and design & construction to more specific areas such as hospitality standards, food safety & sanitation, and employee safety & security.
Personnel management, finance & accounting, marketing & public relations, culinary skills, and overall operations are also covered during the initial training program. The training takes place at the Golden Krust training facility in Bronx, NY, or at the franchisee's restaurant location. The initial training also includes selection of equipment and suppliers, cooking processes, merchandising, marketing, accounting, and basic management.
Prospective franchisees should note that while there are no additional fees for the initial training itself, they are responsible for covering all travel and living expenses incurred during the training period for themselves and their employees. Additionally, if a franchisee's restaurant does not open within 6 to 9 months after completing the training, they will need to undergo pre-opening and store operations training again. The Golden Krust instructional material is contained in their Brand Standards Manual and includes a standardized curriculum.