What security measures must a Golden Krust Caribbean Restaurant franchisee implement for their computer systems?
Golden_Krust_Caribbean_Restaurant Franchise · 2024 FDDAnswer from 2024 FDD Document
days after the date the prior Manager ceases to be qualified.
K. TECHNOLOGY
You must acquire and install in the Restaurant, at your own expense, the point of sale (POS) system, back office computer, and other computer equipment, digital menu boards, communications devices, audio/visual equipment and software systems that we specify in writing from time to time. You must: (1) maintain an electronic connection between your systems and our systems and provide us with all user IDs and passwords necessary for us to independently access files and other information stored on your systems; (2) use the systems in accordance with all policies and operational procedures we issue from time to time; (3) transmit data to us at the times we specify; (4) maintain your systems in good working order at all times; (5) promptly install upgrades, additions, changes, modifications, substitutions and/or replacements of hardware, software, data connectivity, electrical power, and other computer-related facilities as we direct; (6) ensure that your employees are adequately trained in the use of such systems and our related policies and procedures; and (7) implement at all times appropriate physical and electronic security as is necessary to secure your computer system and to comply any standards and policies that we may issue (without obligation to do so) in this regard.
Source: Item 22 — CONTRACTS (FDD page 35)
What This Means (2024 FDD)
According to Golden Krust Caribbean Restaurant's 2024 Franchise Disclosure Document, franchisees must implement both physical and electronic security measures to protect their computer systems. These measures must be appropriate and necessary to secure the computer system and comply with any standards and policies issued by Golden Krust Caribbean Restaurant. However, Golden Krust Caribbean Restaurant is under no obligation to issue such standards and policies.
Golden Krust Caribbean Restaurant requires franchisees to maintain an electronic connection between their systems and the company's systems. Franchisees must provide Golden Krust Caribbean Restaurant with all user IDs and passwords to allow them to independently access files and other information stored on the franchisee's systems. Franchisees are also responsible for ensuring their employees are adequately trained in the use of these systems and related policies and procedures.
Notably, franchisees are prohibited from installing any unauthorized software on their systems, including anti-virus software and firewalls, unless authorized by Golden Krust Caribbean Restaurant. Franchisees bear all costs associated with the installation, operation, maintenance, and upgrades of their computer systems. Golden Krust Caribbean Restaurant retains the right to mandate that franchisees engage Golden Krust Caribbean Restaurant or an approved provider for hardware maintenance and help desk support.