What is the process for Golden Krust Caribbean Restaurant to communicate changes to required technology?
Golden_Krust_Caribbean_Restaurant Franchise · 2024 FDDAnswer from 2024 FDD Document
You must acquire and install in the Restaurant, at your own expense, the point of sale (POS) system, back office computer, and other computer equipment, digital menu boards, communications devices, audio/visual equipment and software systems that we specify in writing from time to time.
You must: (1) maintain an electronic connection between your systems and our systems and provide us with all user IDs and passwords necessary for us to independently access files and other information stored on your systems; (2) use the systems in accordance with all policies and operational procedures we issue from time to time; (3) transmit data to us at the times we specify; (4) maintain your systems in good working order at all times; (5) promptly install upgrades, additions, changes, modifications, substitutions and/or replacements of hardware, software, data connectivity, electrical power, and other computer-related facilities as we direct; (6) ensure that your employees are adequately trained in the use of such systems and our related policies and procedures; and (7) implement at all times appropriate physical and electronic security as is necessary to secure your computer system and to comply any standards and policies that we may issue (without obligation to do so) in this regard.
Source: Item 22 — CONTRACTS (FDD page 35)
What This Means (2024 FDD)
According to Golden Krust Caribbean Restaurant's 2024 Franchise Disclosure Document, the company will communicate changes to required technology in writing. Franchisees are required to acquire and install specific technology, including point of sale (POS) systems, back office computers, digital menu boards, communication devices, audio/visual equipment, and software systems. These must conform to Golden Krust Caribbean Restaurant's specifications.
Golden Krust Caribbean Restaurant requires franchisees to maintain an electronic connection between their systems and the company's systems, providing all necessary user IDs and passwords for independent access to the franchisee's files and information. Franchisees must use these systems according to the operational procedures issued by Golden Krust Caribbean Restaurant, transmit data as specified, and keep their systems in good working order.
Franchisees are obligated to promptly install any upgrades, additions, changes, modifications, substitutions, or replacements to hardware, software, data connectivity, and other computer-related facilities as directed by Golden Krust Caribbean Restaurant. They must also ensure their employees are adequately trained in the use of these systems and related policies. Furthermore, franchisees must implement appropriate physical and electronic security measures to secure their computer systems and comply with any standards or policies issued by Golden Krust Caribbean Restaurant.