Is a Golden Krust Caribbean Restaurant franchisee responsible for internet connectivity for the TOAST system?
Golden_Krust_Caribbean_Restaurant Franchise · 2024 FDDAnswer from 2024 FDD Document
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Computer/Point-of-Sale System
Prior to opening, you are required to purchase the TOAST Point of Sale System consisting of TOAST Flex for Guest with MSR, TOAST Tap (on counter), TOAST printer, and the cash drawer, at a total cost of $449.50, with an implementation cost of $754.70. You are required to pay the third party delivery integration fee and the TOAST monthly support fee of $223.50. You will be responsible for all Internet and/or wireless connectivity necessary to implement and use the TOAST system and for ensuring integration between the TOAST System and your other software as we require. We maintain independent access to the information or data generated by your Point Of Sale System. We may require that you update or replace this point of sale system. You will be required to register for and use the Golden Krust app through our designated third party provider. You will be required to pay the third party provider certain fees such as costs for hardware and installation and a pla
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, OPERATIONS MANUAL, WEBSITE, AND TRAINING (FDD pages 18–23)
What This Means (2024 FDD)
According to the 2024 Golden Krust Caribbean Restaurant Franchise Disclosure Document, franchisees are responsible for all internet and/or wireless connectivity necessary to implement and use the TOAST system. This also includes ensuring integration between the TOAST system and any other software that Golden Krust Caribbean Restaurant requires.
This means that a prospective franchisee must factor in the costs of setting up and maintaining a reliable internet connection for the point-of-sale system. These costs are in addition to the $449.50 for the TOAST Point of Sale System hardware, $754.70 implementation cost, and the $223.50 monthly support fee. The franchisee is also responsible for the third party delivery integration fee.
Golden Krust Caribbean Restaurant maintains independent access to the data generated by the point-of-sale system and may require franchisees to update or replace the system in the future. Franchisees are also required to register for and use the Golden Krust app through a designated third-party provider and pay any associated fees.