Does Golden Corral provide a pre-opening training program?
Golden_Corral Franchise · 2025 FDDAnswer from 2025 FDD Document
red to be opened under the development schedule.
Training Program
Before opening the Restaurant, your Restaurant managers must complete our initial training program for managers. No person may serve as a Restaurant manager without having first fully completed the training program. The initial training program for managers requires approximately 8 weeks to complete and must be attended by each of your managers (general manager, associate manager-kitchen and associate manager-service). In addition, within four months before your Restaurant's proposed opening, your general manager must
work in the grand opening of another Golden Corral system Restaurant for a minimum of one full week. If there is no other grand opening occurring within such 4-month timeframe, the Division President will determine the operating restaurant where your general manager will work in lieu of grand opening training. We may also require the general manager to attend a General Manager (GM) class at the Golden Corral Training Center.
In addition to the regular manager training for each Restaurant, before opening your first Restaurant, your General Manager and associate manager-kitchen must successfully complete an additional level of initial training, identified below as "Practice Management." This training lasts approximately six weeks and is designed to provide a more thorough understanding of, and more experience in, managing the Restaurant's operations. We may waive the Practice Management training requirement if (a) you are currently employed as a certified manager of an operating Golden Corral Restaurant; or (b) you currently are the owner and operator of an operating Golden Corral franchised Restaurant.
Our initial training program consists of two components: Tier 1 and Tier 2. Tiers 1 and 2 are conducted in a certified training restaurant. For new entities, additional Practice Management is required. I Managers are assigned to a restaurant where they can complete the six-week Practice Management component. If required by Golden Corral, the manager will attend a one week of classroom training held in Raleigh, North Carolina. Instructional materials include computer-based training (CBT), manuals (Operations, Administrative Guide, a Tier 1 and 2 Training Guide, and Applied Food Service Sanitation course), recipes, laptop computers, and miscellaneous training videos on Golden Corral management tools and reports.
All training must be completed per established standards to our satisfaction.
We do charge a fee for training additional managers (see Item 6). As of the date of this disclosure document, the training fee is the cost of training materials, which is currently $205. You also must pay all expenses incurred by your attendees while attending franchise orientation and our training programs, including the costs of transportation, lodging, meals and any wages.
Various employees of Golden Corral or its affiliates will provide training. These employees' experience in the subjects about which they will be training ranges from 1 year to over 20 years. For Tier 1 and 2 (as described below), on-the-job training will be supervised by a certified Training Manager who has completed a specialized course in training managerial candidates, and who has been a Restaurant General Manager for at least 6 months at a Golden Corral Training Restaurant. The Practice Management on-the-job training (as described below) will be supervised by an experienced certified Restaurant Manager. Your managers also must attend, at your expense, such refresher courses, additional training programs, and seminars as Golden Corral may designate from time to time.
The following charts summarize our initial training program:
TRAINING PROGRAM
TIER 1 IN‐STORE TRAINING
| Subject | Hours of Classroom Training | Hours of On‐the‐Job Training | Location |
|---|---|---|---|
| Orientation and Introduction | 0 | 16 | An existing Golden Corral Restaurant. See Note. |
| Food Safety | 0 | 4 | An existing Golden Corral Restaurant. See Note. |
| Prep/Cold Choice | 0 | 20 | An existing Golden Corral Restaurant. See Note |
| Meat Cutting/Prep | 0 | 20 | An existing Golden Corral Restaurant. See Note |
| Hot Cook/Hot Bar | 0 | 40 | An existing Golden Corral Restaurant. See Note |
| Carving/Display Cook | 0 | 20 | An existing Golden Corral Restaurant. See Note |
| Bakery | 0 | 20 | An existing Golden Corral Restaurant. See Note |
| Line | 0 | 2 | An existing Golden Corral Restaurant. See Note |
| Server | 0 | 10 | An existing Golden Corral Restaurant. See Note |
| Utility | 0 | 10 | An existing Golden Corral Restaurant. See Note |
| Breakfast | 0 | 10 | An existing Golden Corral Restaurant. See Note |
| Review Questions | 0 | 10 | An existing Golden Corral Restaurant. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–48)
What This Means (2025 FDD)
According to Golden Corral's 2025 Franchise Disclosure Document, pre-opening training is provided to restaurant managers, hourly employees, and through an "A-Team" of experienced personnel. The initial training program for managers takes approximately 8 weeks to complete and must be attended by each of your managers (general manager, associate manager-kitchen and associate manager-service). In addition, within four months before your Restaurant's proposed opening, your general manager must work in the grand opening of another Golden Corral system Restaurant for a minimum of one full week.
Golden Corral's initial training program consists of two components: Tier 1 and Tier 2, conducted in a certified training restaurant. For new entities, additional Practice Management is required. Managers are assigned to a restaurant where they can complete the six-week Practice Management component. If required by Golden Corral, the manager will attend a one week of classroom training held in Raleigh, North Carolina.
Approximately 8 to 16 of the Restaurant's employees who are paid on an hourly-wage basis, such as meat cutters, bakers, cooks and servers, must participate in an on-the-job training program. This training program will involve approximately 20 to 60 hours, depending on the trainee's job classification, at an operating Restaurant. Immediately before, during, and after the opening of your first and second Restaurants, Golden Corral will make available to you an "A-Team" comprised of certain personnel of Golden Corral and/or authorized franchisees of other Golden Corral Restaurants for temporary employment by you for such length of time as they deem necessary to assist in training and preparing your non-managerial employees for opening and operating the Restaurant.
Franchisees should note that they must pay all expenses incurred by their employees for on-the-job training, including transportation, lodging, meals, and wages. Similarly, franchisees are responsible for the costs associated with the A-Team, including transportation, food, lodging, and wages. However, if you participate in Golden Corral's New Development Incentive Program and open a new Restaurant within the program deadline, they will reimburse up to $15,000 of your training costs for up to 3 managers (up to $45,000 in total) for the new Restaurant.