What standards of conduct are Gokhale Method franchisees required to adhere to?
Gokhale_Method Franchise · 2024 FDDAnswer from 2024 FDD Document
prescribe.
- 8.7. Permits and Licenses. You will, at your own expense, research the requirements for and obtain all permits and licenses for the Franchised Business and will then operate the Franchised Business in accordance with all applicable laws and regulations, adhere to good business practices and observe high standards of honesty, integrity, fair dealing and ethical business conduct in all dealings with customers, suppliers and us. You shall immediately notify us in writing of the commencement of any action, suit, or proceeding, and of the issuance of any order, writ, injunction, award, or decree of any court, agency, or other governmental instrumentality, which may adversely affect the operation or financial condition of the Franchised Business.
- 8.8. Student Concerns. You agree to report to us promptly and via email any concerns or complaints from your students or former students. Such reports shall be in a format and contain such information as we prescribe.
- 8.9. Advertising and Promotion. You shall advertise and promote the Franchised Business and the Gokhale System in the manner and through the means that we require in this Agreement, the Teachers' Manual and in Policy Statements, which advertising and promotion shall be at your expense. You will ensure that all graphics, signs, advertising and promotional materials, decorations and other items specified by us bear the Marks in the form, color, location, and manner prescribed by us and in no other way.
- 8.10. Changes to the System. You agree that we have the right at our sole discretion to change the System from time to time, and you agree to comply with such changes and to cooperate with such changes as we may prescribe in the Teachers' Manual or in Policy Statements. You agree that you shall not implement any change, amendment or improvement to the System without our express prior written consent. You shall notify us in writing of any change, amendment or improvement in the System which you propose to make, and shall provide to us such information as we request regarding the proposed change, amendment or improvement. You acknowledge and agree that we shall have the right to incorporate the proposed change, amendment or improvement into the System and shall thereupon obtain all right, title and interest therein without compensation to you.
- 8.11. Health and Safety Standards. You shall meet and maintain the highest health and safety standards and ratings applicable to the operation of the Franchised Business. You shall furnish to us immediately upon the receipt thereof, a copy of all health inspection reports and any violation or citation which indicates your failure to maintain federal, state, or local health or safety standards in the operation of the Franchised Business. Your failure to cure such violations within twenty-four (24) hours shall constitute grounds for immediate termination.
Source: Item 22 — CONTRACTS (FDD page 34)
What This Means (2024 FDD)
According to the 2024 Gokhale Method Franchise Disclosure Document, franchisees must adhere to specific standards of conduct to maintain the brand's reputation and operating standards. Gokhale Method requires franchisees to operate their franchised business in accordance with all applicable laws and regulations, adhere to good business practices, and observe high standards of honesty, integrity, fair dealing, and ethical business conduct in all dealings with customers, suppliers, and Gokhale Method itself.
Additionally, franchisees must comply with the operating standards detailed in the Franchise Agreement, the Teacher's Manual, and Policy Statements. These standards cover every detail of the Gokhale System and the franchised business, emphasizing the importance of maintaining high-quality service and product delivery. Failure to maintain these operating standards can result in suspension of teaching rights or termination of the Franchise Agreement. Franchisees are also prohibited from teaching or representing any method or regimen not approved by Gokhale Method as part of the Gokhale System.
Furthermore, franchisees are expected to report any concerns or complaints from students or former students promptly via email, using a prescribed format. They must also use only approved advertising materials and promotional plans and designate Gokhale Method's website and email address in their advertising. These measures ensure consistency and quality across all Gokhale Method franchises, protecting the brand's image and customer experience.