Is Gokhale Method required to provide upgrades or updates to the computer system?
Gokhale_Method Franchise · 2024 FDDAnswer from 2024 FDD Document
d $4,200.
Neither we, nor our Affiliates, are required to provide ongoing maintenance, repairs, upgrades or updates to your Computer System. Currently we do not have any specific requirements relating to mandatory hardware repair plans or software support service plans relating to your Computer System, but there are multiple providers available that can provide these types of services to you, at your option. We estimate that the cost to maintain, repair and update the computer system is between $0 and $1,000 a year, depending upon whether your system breaks down or not. There is no contractual limitation on the frequency and cost of maintenance, repairs and upgrade costs.
You must, at your own expense, upgrade or replace your Computer System whenever we require it, and we have no obligation to assist you in obtaining hardware, software or related services. There are no contractual limits on the frequency or cost of your obligation to obtain these types of upgrades. On your computer, you will store certain information in a form that we may require. At this time, and subject to updates we request from time to time, the information to be stored includes only customer names, addresses, contact information, how much the customers pay, the courses taken by the customers, and the customers' payment methods. We require you to share this information with us by inputting the information into our system in a manner set forth by us. In the future, we may, in our discretion, require you to store additional information and input it into o
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–23)
What This Means (2024 FDD)
According to Gokhale Method's 2024 Franchise Disclosure Document, neither Gokhale Method nor its affiliates are required to provide ongoing maintenance, repairs, upgrades, or updates to the franchisee's computer system. However, the franchisee is required to upgrade or replace their computer system at their own expense whenever Gokhale Method requires it. Gokhale Method has no obligation to assist in obtaining hardware, software, or related services.
The FDD indicates that there are currently no specific requirements relating to mandatory hardware repair plans or software support service plans, but there are multiple providers available that can provide these types of services at the franchisee's option. The estimated cost to maintain, repair, and update the computer system ranges from $0 to $1,000 per year, depending on whether the system breaks down. There are no contractual limitations on the frequency and cost of maintenance, repairs, and upgrade costs.
Franchisees must store customer information, including names, addresses, contact information, payment amounts, courses taken, and payment methods, on their computers in a format required by Gokhale Method. This information must be shared with Gokhale Method by inputting it into their system as directed. Gokhale Method may require franchisees to store and input additional information into their system in the future. This means that while Gokhale Method does not provide direct support, they can mandate upgrades and changes to the system, placing the financial burden on the franchisee.