Is Gokhale Method required to provide repairs for the computer system?
Gokhale_Method Franchise · 2024 FDDAnswer from 2024 FDD Document
d $4,200.
Neither we, nor our Affiliates, are required to provide ongoing maintenance, repairs, upgrades or updates to your Computer System. Currently we do not have any specific requirements relating to mandatory hardware repair plans or software support service plans relating to your Computer System, but there are multiple providers available that can provide these types of services to you, at your option. We estimate that the cost to maintain, repair and update the computer system is between $0 and $1,000 a year, depending upon whether your system breaks down or not. There is no contractual limitation on the frequency and cost of maintenance, repairs and upgrade costs.
You must, at your own expense, upgrade or replace your Computer System whenever we require it, and we have no obligation to assist you in obtaining hardware, software or related services. There are no contractual limits on the frequency or cost of your obligation to obtain these types of upgrades. On your computer, you will store certain information in a form that we may require. At this time, and subject to updates we request from time to time, the information to be stored includes only customer names, addresses, contact information, how much the customers pay, the courses taken by the customers, and the customers' payment methods. We require you to share this information with us by inputting the information into our system in a manner set forth by us. In the future, we may, in our discretion, require you to store additional information and input it into o
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–23)
What This Means (2024 FDD)
According to the 2024 Gokhale Method Franchise Disclosure Document, Gokhale Method is not required to provide ongoing maintenance, repairs, upgrades, or updates to the franchisee's computer system. The FDD states that neither Gokhale Method nor its affiliates have any obligation to provide these services. However, the document notes that there are multiple providers available that can provide these types of services, at the franchisee's option.
The FDD estimates that the cost to maintain, repair, and update the computer system could range from $0 to $1,000 per year, depending on whether the system breaks down. The document clarifies that there are no contractual limitations on the frequency and cost of maintenance, repairs, and upgrade costs.
Prospective Gokhale Method franchisees should be aware that they are responsible for all costs associated with maintaining and repairing their computer systems. They are also obligated to upgrade or replace their computer system whenever Gokhale Method requires it, and Gokhale Method has no obligation to assist in obtaining hardware, software, or related services. This means franchisees need to budget for potential repair and upgrade costs and proactively seek out service providers to ensure their systems remain operational and compliant with Gokhale Method's requirements.