What does the IT vendor install on the business computer of a Focus Cfo franchisee?
Focus_Cfo Franchise · 2025 FDDAnswer from 2025 FDD Document
Our IT vendor will install an agent on your business computer to allow them to monitor your computer for malware and viruses which can impact the Focus CFO email system and the performance of your computer. Our IT vendor has the right to access your business computer and any non-password protected files so that they can provide IT support and these security monitoring services. Their policy is to request permission before accessing your business computer.
Focus CFO does not have any independent access to information generated or stored on your business computer.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 17–23)
What This Means (2025 FDD)
According to the 2025 Focus Cfo Franchise Disclosure Document, the IT vendor installs an agent on the franchisee's business computer. This agent is used to monitor the computer for malware and viruses. The purpose of this monitoring is to protect the Focus Cfo email system and maintain the computer's performance.
Focus Cfo's IT vendor has the right to access the franchisee's business computer and any non-password protected files to provide IT support and security monitoring services. However, the IT vendor's policy is to request permission before accessing the franchisee's computer.
Focus Cfo states that it does not have any independent access to information generated or stored on the franchisee's business computer. This indicates that while the IT vendor can access the computer for specific purposes, Focus Cfo itself does not have direct access to the franchisee's data.