What does the required Office 365 license for Focus Cfo franchisees include?
Focus_Cfo Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisees are required to maintain the following IT software, services and support on any business computer that is used to access, send or receive email through your Focus CFO issued email, or which is used conduct business in the role of an Area President.
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- An Office 365 license, which includes access to Focus CFO e-mail, Microsoft Office software (Excel, Word, Outlook and PowerPoint), Microsoft Teams video conferencing platform and Microsoft OneDrive file hosting and backup service.
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- Security monitoring service of your business computer(s) for viruses and malware.
Source: Item 23 — Receipts (FDD pages 37–126)
What This Means (2025 FDD)
According to the 2025 Focus Cfo Franchise Disclosure Document, franchisees are required to maintain an Office 365 license on any business computer used to access or send emails through the Focus Cfo issued email, or to conduct business as an Area President. This license provides access to several Microsoft software and services.
The Office 365 license includes access to Focus Cfo email, Microsoft Office software such as Excel, Word, Outlook, and PowerPoint, the Microsoft Teams video conferencing platform, and Microsoft OneDrive for file hosting and backup. Focus Cfo also mandates a security monitoring service for the franchisee's business computers to protect against viruses and malware.
Focus Cfo has an approved IT vendor, C-Forward, that provides a recurring subscription package of IT services required for all franchisees. This package encompasses the necessary IT software, services, and support, including IT support services for email and O365 licensed products issued through Focus Cfo, covering up to five computers or devices per franchisee. These IT support services are available between 7:30 am EST and 5:30 pm EST, with after-hours emergency support available at an additional cost. Franchisees also have the option to include Microsoft Copilot in their subscription for an additional $15 per pay period.