Does Focus Cfo require franchisees to use a specific internet provider?

According to Focus Cfo's 2025 Franchise Disclosure Document, franchisees are not required to use a specific internet provider. However, Focus Cfo strongly recommends that franchisees have high-speed internet access for their home office. While a specific provider is not mandated, this recommendation suggests that reliable internet service is essential for operating the franchise effectively.

Focus Cfo does require franchisees to purchase a package of IT services selected by Focus CFO from their approved IT vendor. This package currently includes an Office 365 license, providing access to Focus CFO e-mail, Microsoft Office software, Microsoft Teams, and Microsoft OneDrive. The IT package also includes security monitoring and IT support services. The cost for these IT services is currently $30 per pay period, which is deducted from the franchisee's compensation.

While Focus Cfo does not dictate the internet provider, the requirement to use their IT vendor and the included services implies that a stable and compatible internet connection is necessary to utilize these tools. The FDD states that the estimated initial cost for a business computer, related hardware/software, and the required IT services package is between $2,500 and $5,000. Franchisees should consider the cost and reliability of internet service when budgeting for their franchise and ensure it meets the requirements of the mandated IT services.