Does the IT package for Focus Cfo include a security monitoring service?

According to the 2025 Focus Cfo Franchise Disclosure Document, the IT package that franchisees are required to purchase includes a security monitoring service for their business computers. This service is part of a package of IT services selected by Focus Cfo from their approved IT vendor, currently C-Forward. The IT vendor will install an agent to monitor the franchisee's computer for malware and viruses. The IT vendor has the right to access the franchisee's business computer and any non-password protected files to provide IT support and security monitoring services, but their policy is to request permission before accessing the computer.

The IT package also includes an Office 365 license, providing access to Focus Cfo e-mail, Microsoft Office software (Excel, Word, Outlook, and PowerPoint), the Microsoft Teams video conferencing platform, and Microsoft OneDrive file hosting and backup service. The cost of the IT services is currently $30 per pay period, which Focus Cfo deducts from the franchisee's compensation. Focus Cfo will cover the IT Services Fee until the franchisee begins to earn compensation.

Focus Cfo estimates the initial cost to obtain a business computer, related hardware/software, and the required IT services package to be between $2,500 and $5,000. Franchisees are required to maintain the specified IT software, services, and support on any business computer used to access Focus Cfo email or conduct business as an Area President. Focus Cfo may modify the required IT services, approved vendors, and the IT Services Fee with 30 days' prior notice.