Does the IT package for Focus Cfo include Microsoft OneDrive file hosting and backup service?

According to Focus Cfo's 2025 Franchise Disclosure Document, the IT package that franchisees are required to purchase includes Microsoft OneDrive file hosting and backup service. The IT services are provided by Focus Cfo's approved IT vendor, C-Forward. The package also includes an Office 365 license, which grants access to Focus CFO e-mail, Microsoft Office software (Excel, Word, Outlook and PowerPoint), and the Microsoft Teams video conferencing platform. Additionally, the IT package features a security monitoring service for the franchisee's business computer and IT support services.

Focus Cfo covers the IT Services Fee until the franchisee begins earning compensation. Once the franchisee starts earning, the IT Services Fee, currently $30 per pay, is deducted from their compensation each pay period. Focus CFO retains the right to change the required IT services, approved vendors, and the IT Services Fee amount. Franchisees also have the option to include Microsoft Copilot in their subscription for an additional $15 per pay.

Focus CFO franchisees are required to maintain the specified IT software, services, and support on any business computer used to access, send, or receive email through their Focus CFO-issued email or conduct business as an Area President. The C-Forward package provides IT support services related to email and O365 licensed products on up to five computers or devices per franchisee, available between 7:30 am EST and 5:30 pm EST. After-hours emergency support is available at an additional cost. While C-Forward may offer support services for business-related hardware, these services are scoped out and provided at an additional hourly cost to the franchisee.