What happens if a Focus Cfo franchisee fails the Cybersecurity Training phishing test?
Focus_Cfo Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisees are required to complete online cybersecurity training that we provide to you during your initial training program. This training should be completed within one (1) week of receiving a link to the training. In addition, all franchisees are subject to phishing testing campaigns conducted by Focus CFO's IT provider. If you fail the testing, you will be required to complete additional online cybersecurity training provided by us.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 17–23)
What This Means (2025 FDD)
According to the 2025 Focus Cfo Franchise Disclosure Document, franchisees are subject to phishing testing campaigns conducted by Focus CFO's IT provider. If a franchisee fails the phishing test, they will be required to complete additional online cybersecurity training provided by Focus CFO. This implies that Focus CFO takes cybersecurity seriously and requires franchisees to maintain a certain level of awareness to protect the brand and its clients.
The cybersecurity training is initially completed online within one week of receiving a link to the training. The FDD also specifies that the initial cybersecurity training takes approximately 40 minutes, but if a franchisee fails the phishing test, they will need to complete an additional 15-45 minutes of training.
This requirement ensures that franchisees are aware of current cybersecurity threats and best practices. By mandating additional training upon failing a phishing test, Focus CFO reinforces the importance of vigilance and continuous learning in this area. This also protects Focus CFO's systems and data, as well as those of its clients, from potential breaches or attacks.